Solid Contender
Intercom
The AI-first customer service platform.
VS
Solid Contender
Zendesk
Championing great customer service.
Feature Breakdown
Feature
Intercom
Zendesk
Feature Score
86
84
API Access
SSO
Enterprise
Enterprise
Support Priority
24/7
Email
Mobile App
Custom Branding
Why choose Intercom?
$74
Per Month
Pricing Model
Starting price per user.
25k+
Trusted Users
Market Reach
Active user base.
4.4
/ 5.0 Score
User Rating
Rated 4.4/5 stars.
Visit Intercom
Early Stage Program
Official Site
Get the best deal.
Intercom Pros
- Designed specifically for Intercom's core use case.
- Seamless onboarding experience.
Intercom Cons
- Advanced features locked behind paywall.
- Interface can be overwhelming at first.
- Higher starting cost than competitors.
- Smaller community ecosystem.
Why choose Zendesk?
$19
Per Month
Pricing Model
Zendesk starts at $19/mo.
160k+
Trusted Users
Market Reach
Trusted by 160k+ users worldwide.
4.3
/ 5.0 Score
User Rating
Rated 4.3/5 stars.
Visit Zendesk
6 Months Free
Official Site
Get the best deal.
Zendesk Pros
- Designed specifically for Zendesk's core use case.
- Seamless onboarding experience.
Zendesk Cons
- Advanced features locked behind paywall.
- Interface can be overwhelming at first.
- Higher starting cost than competitors.
- Smaller community ecosystem.
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Online • Comparing Intercom vs Zendesk